Questions, answered straight
Frequently asked questions
Are your donuts really free of all top allergens?
Yes. Every donut is top ten allergen-free, gluten free, and vegan. That means no milk, eggs, wheat, gluten, soy, sesame, peanuts, tree nuts, fish, shellfish, or mustard. Everything is also kosher, made with organic sugars and agave.
We make everything in our own dedicated allergen-free, gluten-free facility, and we contact manufacturers for statements on every ingredient we bring in.
Even the flavors named after candy bars?
Even those. The "Butterfinger" uses SunButter, the toffee is our own donut toffee (made from donuts, brown sugar, and salt), and all our chocolates are made in the shop from organic cocoa. The names are a wink; the ingredients are ours.
How do donuts survive the mail?
Heat sealed and steady. We pack your donuts the day they ship, seal them in a bag with oxygen absorbers, and send them at room temperature, so they arrive in three to five business days. Need them sooner? Two-day shipping is an option at checkout. Room temperature shipping means less waste and a lower shipping cost for you. A few minutes in an air fryer (or a hot oven) and they're crispy outside, fluffy inside, like they just left the shop. Eat them within 10 days of packing, or put them in the freezer by the date printed on the bag.
When will my order ship?
Orders ship Monday through Friday. Order after 12pm PST on a Friday and your donuts go out the following Monday, so they are not sitting in a mail truck all weekend.
Are they cake donuts or raised donuts?
A little closer to raised, but with no yeast at all. Definitely not cake donuts. Some people say funnel cake, some say loukoumades, some say beignet. Every culture has a fluffy fried pastry, and this one is ours.
What does "school safe" mean?
Because our donuts are free from the top allergens, they're safe for classroom parties where allergy rules apply. We make little powdered-sugar bags just for this: 24 bags of three, or 18 bags of four, for $39.95. Everybody in the classroom is included, not just some of the kids.
Do you take custom or large orders?
We do. Every order is customizable, and for parties, offices, and events see our catering page. For anything unusual, call us at (858) 384-6201; we're a small family shop and an actual human answers.
Do you sell anything besides donuts?
In the shop: cupcakes, cookie dough (eat it or bake it), and frozen donuts to take home. By mail: our 2-dozen donut box, eleven drizzles and toppings, and the Inspired Replicator, our egg and gluten replicator for home bakers.
Where are you, and when are you open?
5250 Murphy Canyon Rd #118, San Diego, CA 92123, in Kearny Mesa. Monday to Wednesday 7:00 AM to 5:30 PM, Thursday to Saturday 7:00 AM to 7:00 PM. Closed Sundays; it's our family day.
Why is the type on this site so big?
Because reading should be easy for everyone. Same reason the Aa button in the header switches the site to OpenDyslexic, a font designed for dyslexic readers. Accessibility is kind of our whole thing.